Who we are
Valekan Labs is a growth studio based in Pune, India. For anything to do with your personal data, contact us at valekanlabs@gmail.com.
What we collect
We only collect what you choose to send us, plus the basic technical information every website receives.
- Contact form: your name, business name, email, and anything else you choose to add (WhatsApp number, website or social handle, the package you are interested in, what you need, your marketing challenge and your goals). We also note the page you sent it from and the time.
- Direct messages: if you email us, message us on WhatsApp or contact us on Instagram, we receive what you send through that service.
- Technical data: like any website, our hosting provider automatically processes basic request data such as your IP address, browser type and the pages requested, to deliver the site and keep it secure.
We do not use analytics or advertising trackers on this website, and we do not ask for payment or government ID details through it.
How we use it
- To reply to your enquiry and talk to you about your project.
- To prepare a proposal if you ask for one.
- To keep a record of enquiries so we can follow up properly.
- To keep the website secure and working.
We do not sell your information, and we do not use it to send marketing you have not asked for.
Why we are allowed to use it
We process your information because you chose to give it to us to get in touch, which is your consent under the Digital Personal Data Protection Act, 2023 (India). If you are contacting us from elsewhere, we also rely on our legitimate interest in replying to business enquiries. You can withdraw your consent at any time by emailing us.
Where it is stored and who can see it
Only the Valekan Labs team can see your enquiry. We use a small number of trusted services to run this website and our business:
- Google (Google Sheets): contact form enquiries are saved in a Google Sheet in our account.
- Vercel: hosts this website.
- Meta (WhatsApp and Instagram): only if you choose to contact us there. Their own privacy policies apply.
These providers may store data on servers outside India. We only share what is needed for them to provide their service, and we will share information with authorities only if the law requires it.
How long we keep it
We keep enquiries for as long as we are in conversation with you and for up to 24 months afterwards, so we have context if you come back to us. If you become a client, we keep project records for as long as the law requires. You can ask us to delete your enquiry sooner.
Your rights
You can ask us at any time to:
- See the information we hold about you.
- Correct or update it.
- Delete it.
- Stop using it, by withdrawing your consent.
Email valekanlabs@gmail.com and we will respond within 30 days. If you are not satisfied with our response, you can complain to the Data Protection Board of India or the data protection authority where you live.
Security
The website is served over HTTPS, and access to enquiries is limited to our team. No method of sending or storing information online is completely secure, but we take reasonable steps to protect what you share with us.
Children
This website is meant for businesses and adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
Contact
Questions about this policy or your data: valekanlabs@gmail.com.